Support

We read every message.

Something not working, or a question the FAQ did not answer? Reach us directly and we will get back to you.

Common questions

How do I end a session early?

Ending early takes a deliberate pause rather than a single tap — the friction is intentional. Calls and any apps you did not block keep working the whole time. A device reboot always ends a session.

How do I manage my subscription?

Subscriptions are billed by Apple. Open the App Store, tap your profile, then Subscriptions, to change or cancel your plan.

I bought Pro but it is not showing.

Open Settings inside Sanctum and tap Restore Purchases. If it still does not appear, email us with the Apple ID email used for the purchase and we will sort it out.

Does Sanctum see my data?

No. Sanctum is offline-first with no account, and your Screen Time data stays on your device. See our Privacy Policy for the full detail.